E-learning is not limited to one industry or division of employees.
Below we have listed the most common e-learning courses:
By course:
Onboarding
Extremely relevant where there is a high rate of employee turnover! E-learning is the most economical and highest-quality method to ensure that new employees are provided with all the necessary information related to working in the company and working in specific positions.
New product training
When a new product is introduced to the market, you must pass on the same information for a pretty big group of employees in a short amount of time. E-learning courses give the opportunity to safely check that the learner understood the given information well.
IT software user training
When learning to use new IT programs, information is often quickly forgotten. This is why e-learnings are a perfect place to go back and remember, or search for information as much as needed. In e-learning you can integrate different practical modules where you can “learn the ropes” of the system without messing up the actual system.
Compliance training
Well-designed mandatory e-learnings can become an interesting and engaging activity that encourages employees to actually listen and take in important information.
Work safety training
Strict standards are applied to work safety trainings. E-learning courses can help ensure that the information needing to be covered is accurate and complete. Sometimes participants in work safety e-learnings prefer this method to listening to a lecturer. This is because the lecturer is often a colleague who is inept yet required to do lead a training, and therefore unmotivated.
Telemarketing training
Telemarketing specialists most highly value the opportunity to participate in simulations of real conversations during e-learning. Here they can, in their opinion, choose the most effective answers and ways for solving conflicts. After good e-learning training, employees are able to take difficult calls and appropriately deal with them much more easily than before.
Customer service training
Learning about different types of customers can be done bit by bit instead of all in one day, so that each type can be taught about separately. In e-learnings, you can safely practice, recognize customers’ needs, simulate a conversation with a client, and try new techniques without putting risk on your good relationship with real clients.
By industry:
Production and manufacturing
Strict work safety rules are applied in manufacturing. Costs from mistakes made with complicated equipment can be extremely high. Putting some of these subjects in an electronic format helps companies not only save up learning and development funds and avoid costly mistakes, but also work more effectively, ensuring smoother and higher quality work.
Service centers
E-learnings for service centers give the opportunity to reach a high level of employee effectiveness at one time. These trainings are made for all service center employees who need to interact with customers, help them, and give information about the company and its products.
Finances and insurance
E-learnings in the spheres of finances and insurance can help systematize the huge amount of informational material into a convenient learning platform, which can be relatively quickly and accurately renewed when any information changes.
Logistics
Thanks to e-learning courses, logistics employees can learn from anywhere remotely. Those who are on vacation, sick leave, or traveling can come back to work and familiarize themselves with a new product, new policies, and new information right away.
Retail sales
In this segment of the market, we most often organize mandatory, work safety, and basic customer service trainings. E.g., after uploading trainings for working with a cash register to an e-learning environment, employees have the chance to learn the information at whatever speed they need, and repeat any information they need until they are sure that they understand the topic perfectly.
Call centers
In order for weak areas in a call center to be eliminated and to improve the work indicators in companies that have integrated call centers, employees are taught how to:
- talk with customers,
- solve conflicts,
- organize their work.
Medicine and pharmaceuticals
E-learnings in this sphere help ensure that everyone receives the same vital information and are uniformly informed about products.
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